Addons | SimplyConnect

FRANÇAIS

We have a number of useful features that will give your plan exactly what you need with savings you can enjoy

Add-ons
Travel Packs

Calling add-ons

Add features such as Enhanced voicemail or Account calling.

starting at

^$2/mo

Description

Monthly fee

Account calling

Your line gets free calls to and from all members of a single account. The feature must be added to each line that wants to participate in account calling.

^$2/month

Call forwarding

Forward your calls to another phone number. Includes 2500 call forwarding minutes. Additional minutes are charged at $0.35/min.

^$3/month

Mini voicemail, call display and name display

See the names and numbers of callers on the phone's display and store 3 voicemail messages up to 3 minutes each in length. Messages stored up to 3 days.

^$5/month

Upgrade to enhanced voicemail (from mini to enhanced)

From Mini voicemail, call display and name display to Enhanced voicemail, call display and name display. Store 35 voicemail messages up to 5 minutes each in length. Messages stored up to 10 days.

^$5/month

Enhanced voicemail

Store 35 messages up to 5 minutes each in length. Messages stored up to 10 days. Includes message waiting indicator and extended absence greeting.

^$7/month

Call display with name display

See the names and numbers of landline callers on the phone's display, even if the person is not in your address book.

^$8/month

Minutes add-ons

Save with local and long distance minute bundles.

starting at

^$5/mo

Description

Monthly fee

40 anytime Canada/U.S. long distance minutes

Long distance minutes from Canada to the U.S.A.

^$5/month

Unlimited Canada-wide long distance minutes

^$10/month

UNLIMITED Canada to U.S. Long Distance

Unlimited long distance minutes from Canada to the U.S.A. Available with Canada-wide plans only.

^$15/month

Data add-ons

Connect to the Internet on the go with our data add-ons, and do more!

starting at

^$5/mo

Description

Monthly fee

50 MB of data

Beginner’s data, great to send and receive some picture messages

^$5/month

100 MB of data

A convenient bucket of data for sending emails on the go

^$10/month

200 MB of data

^$15/month

200 MB of shared data

A small bucket of shared data, perfect for emergency browsing, and emails

^$15/month

500 MB of data

A useful amount of data, great for moderate usage

^$20/month

500 MB of shared data

Shared data bucket for sending emails, GPS, instant messaging and browsing

^$20/month

1 GB of data

^$30/month

1 GB of shared data

Enjoy more shareable data, sending emails, GPS, instant messaging, browsing and social media

^$30/month

Data add-ons: Include data use in Canada only: 50 MB / 100 MB / 200 MB: $0.15/additional MB used. 500 MB / 750 MB: $0.05/additional MB used. 1 GB: $0.02/additional MB used.

Messaging add-ons

Text and save with unlimited texting options and U.S. and international texts.

starting at

^$4/mo

Canada/U.S. messaging

Description

Monthly fee

Unlimited MMS (picture & video messaging)

Includes MMS sent from Canada to a Canadian wireless number only.

^$5/month

200 Canada/U.S. text messages

^$5/month

Unlimited Canada/U.S. text messages

Includes texts sent from Canada to a Canadian wireless number only. Premium texts excluded.

^$10/month

U.S. & international text messaging

Description

Monthly fee

250 U.S. & international texts

Effective rate: $0.04, Overage rate: Pay-per-use rates apply

^$10/month

Canada/U.S. messaging add-ons and U.S. & International text messaging add-ons: Plans starting from $25/month include text messages sent from Canada to Canadian and international wireless numbers. $0.20/additional sent text to Canada. $0.25/additional sent text to the U.S. $0.35/additional sent text internationally. Picture and video messages require data, and are only available in select wireless plans. Messages sent while roaming not included. Premium texts excluded. Pay per use overage rates apply once bundle is consumed.

Purchasing a Travel Pack makes using your phone for voice, texting, email or browsing while travelling more affordable than ever.

Talk, Texts and Data Travel Packs* (1-month, and recurring duration)

For the occasional international traveller who wants the option to call and text.

Just make a one-time purchase to receive a bucket of minutes, text messages and data to use while you are travelling internationally. The Travel Pack and overage rates are applicable for one month from the date of purchase.

Zone 2: Europe

One-time fee	Roaming Minutes	Sent Text Messages	Data	Overage Rate/Minute	Overage Rate/Sent Text	Data overage
One-time fee $40	Roaming Minutes 15	Sent Text Messages 75	Data -	Overage Rate/Minute $1.50	Overage Rate/Sent Text $0.50	Data overage $10/MB
One-time fee $60	Roaming Minutes 60	Sent Text Messages 150	Data -	Overage Rate/Minute $0.75	Overage Rate/Sent Text $0.25	Data overage $10/MB
One-time fee $60	Roaming Minutes 40	Sent Text Messages 150	Data 40 MB	Overage Rate/Minute $1.50	Overage Rate/Sent Text $0.25	Data overage $1/MB
One-time fee $100	Roaming Minutes 100	Sent Text Messages 150	Data 100 MB	Overage Rate/Minute $0.75	Overage Rate/Sent Text $0.25	Data overage $1/MB

Pay-per-use rates apply when you are travelling to zone 2 without a Travel pack: $2/minute, $0.75/text message, $10/MB.

Zone 3: Asia, Caribbean, Latin America & Oceania

One-time fee	Roaming Minutes	Sent Text Messages	Data	Overage Rate/Minute	Overage Rate/Sent Text	Data overage
One-time fee $45	Roaming Minutes 15	Sent Text Messages 75	Data -	Overage Rate/Minute $2	Overage Rate/Sent Text $0.50	Data overage $15/MB
One-time fee $70	Roaming Minutes 60	Sent Text Messages 150	Data -	Overage Rate/Minute $1.25	Overage Rate/Sent Text $0.30	Data overage $15/MB
One-time fee $70	Roaming Minutes 40	Sent Text Messages 150	Data 20 MB	Overage Rate/Minute $2	Overage Rate/Sent Text $0.30	Data overage $1.33/MB
One-time fee $125	Roaming Minutes 100	Sent Text Messages 150	Data 50 MB	Overage Rate/Minute $1.25	Overage Rate/Sent Text $0.30	Data overage $1.33/MB

Pay-per-use rates apply when you are travelling to zone 3 without a Travel pack: $3/minute, $0.75/text message, $15/MB.

Zone 4: Africa

One-time fee	Roaming Minutes	Sent Text Messages	Data	Overage Rate/Minute	Overage Rate/Sent Text	Data overage
One-time fee $50	Roaming Minutes 15	Sent Text Messages 75	Data -	Overage Rate/Minute $2.50	Overage Rate/Sent Text $0.60	Data overage $15/MB
One-time fee $100	Roaming Minutes 60	Sent Text Messages 150	Data -	Overage Rate/Minute $1.75	Overage Rate/Sent Text $0.35	Data overage $15/MB
One-time fee $100	Roaming Minutes 40	Sent Text Messages 150	Data 10 MB	Overage Rate/Minute $2.50	Overage Rate/Sent Text $0.35	Data overage $4/MB
One-time fee $200	Roaming Minutes 100	Sent Text Messages 150	Data 25 MB	Overage Rate/Minute $1.75	Overage Rate/Sent Text $0.35	Data overage $4/MB

Pay-per-use rates apply when you are travelling to zone 4 without a Travel pack: $4/minute, $0.75/text message, $15/MB.

Premium destinations

Premium Destinations
There are no packages available in Premium destinations.
Pay-per-use rates apply when you are travelling to Premium destinations: $4/minute, $0.75/text message, $15/MB

Destinations

To know which zone your country of destination belongs to, check our list of destinations.

Roaming minutes: Minutes must be used within 1 month, including the date of purchase. Roaming text messages: Sent text messages must be used within 1 month, including the date of purchase. Received texts are free. Roaming data: Data must be used within 1 month, including the date of purchase. Roaming overage: Indicated overage rate per minute, per sent text message and per MB of data are valid for 1 month, including the date of purchase of Travel pack, after which point regular rates apply.

Roaming Travel Packs and other add-ons will not apply to usage while roaming on a cruise ship and airplane or in Lebanon and Palau. This usage will be charged at the applicable pay-per-use rates.

*Calls to toll-free numbers, i.e.: 1-800, 1-888 and others, may incur airtime and long distance charges applied by the local carrier, over and above any applicable pay-per-use roaming charges; this usage is not covered by any roaming voice Add-ons. The long distance charge corresponds to a connection fee applied by the local carrier used to place the call.

Travel packs and add-ons will not apply to usage while roaming on a cruise ship and airplane or in Lebanon, and Palau. This usage will be charged at the applicable pay-per-use rates. When on a cruise ship, near land or porting, your device may be picked up by a land based carrier’s network and subsequent pay-per-use rate will apply.

Go back

List of destinations

Zone 2: Europe

Aland Islands
Albania
Albania
Andorra
Armenia
Austria
Belarus
Belgium
Bosnia-Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France
Germany
Gibraltar
Greece
Greenland
Guernsey
Hungary
Iceland
Ireland, Republic of
Isle of Man
Italy
Jersey
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madeirav
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Serbia
Slovak Republic
Slovenia
Spain
St. Pierre et Miquelon
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
Vatican City

Zone 3: Asia, Caribbean, Latin America & Oceania

Afghanistan
Anguilla
Antigua & Barbuda
Argentina
Aruba
Australia
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belize
Bermuda
Bhutan
Bolivia
Bonaire
Brazil
Brunei Darussalam
Cambodia
Cayman Islands
Chile
China
Colombia
Cook Islands
Costa Rica
Cuba
Curacao
Dominica
Dominican Republic
East Timor
Ecuador
El Salvador
Falkland Islands
Fiji
French Guyana
French Polynesia
Galapagos Islands
Georgia
Grenada
Guadeloupe
Guam
Guatemala
Guyana
Haiti
Honduras
Hong Kong
India
Indonesia
Iran
Iraq
Israel
Jamaica
Japan
Jordan
Kazakhstan
Korea
Kuwait
Kyrgyz Republic
Laos
Macau
Malaysia
Maldives
Martinique
Mexico
Mongolia
Montserrat
Nauru
Nepal
New Caledonia
New Zealand
Nicaragua
Northern Mariana Islands
Oman
Pakistan
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippinesv
Qatar
Russia
Saba
Samoa
Saudi Arabia
Singapore
Sri Lanka
St. Bartelemy
St. Eustatius
St. Kitts and Nevis
St. Lucia
St. Maarten
St. Martin
St. Vincent & the Grenadines
Suriname
Syria
Taiwan
Tajikistan
Thailand
Tonga
Trinidad and Tobago
Turkmenistan
Turks and Caicos
United Arab Emirates
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (British)
Yemen

Zone 4: Africa

Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central African Republic
Chad
Comoros
Congo (Democratic Rep. of)
Congo (Peoples Rep. of)
Djibouti
Egypt
Equatorial Guinea
Ethiopia
Gabon
Gambia
Ghana
Guinea
Ivory Coast
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Mayotte
Morocco
Mozambique
Namibia
Niger
Nigeria
Reunion
Rwanda
Senegal
Seychelles
Sierra Leone
South Africa
South Sudan
Sudan
Swaziland
Tanzania
Togo
Tunisia
Uganda
Western Sahara
Zambia
Zanzibar
Zimbabwe

Premium destinations

Airplanes
Cruise Ships
Lebanon

Most asked questions

Can I receive premium short-code messages?

Yes, short-codes are supported on our network. Short-codes are usually around 5-digit long numbers made specifically for SMS (text) messages. Charges for using short-codes are the same as standard text messaging rates. Short-codes messages are usually used for services such as entering TV contests or checking bank account balances for example. Extra charges might occur.

What is call waiting?

When you are already on a call, call waiting alerts you of a second call with a beep. Call waiting may be included your plan, or you may want to add the feature for a monthly charge. Call waiting uses airtime and other applicable charges such as long distance may apply twice for both calls: the first call, as well as the second incoming call.

What is call forwarding?

Call forwarding allows you to direct calls to another telephone number. The calls can be automatically forwarded or they can be forwarded if unavailable. A per minute rate applies to each call. To learn more about the call forwarding rates, please contact customer care.

What is conference calling?

Conference calling (also called group calling) allows you to have a conference call with other parties at different numbers; you can initiate calls to parties or add another party to an established call. A per minute rate applies to each call included in the conference call.

Plan add-ons

Calling add-ons

Description

Monthly fee

Account calling

Call forwarding

Mini voicemail, call display and name display

Upgrade to enhanced voicemail (from mini to enhanced)

Enhanced voicemail

Call display with name display

Minutes add-ons

Description

Monthly fee

40 anytime Canada/U.S. long distance minutes

Unlimited Canada-wide long distance minutes

UNLIMITED Canada to U.S. Long Distance

Data add-ons

Description

Monthly fee

50 MB of data

100 MB of data

200 MB of data

200 MB of shared data

500 MB of data

500 MB of shared data

1 GB of data

1 GB of shared data

Messaging add-ons

Canada/U.S. messaging

Description

Monthly fee

Unlimited MMS (picture & video messaging)

200 Canada/U.S. text messages

Unlimited Canada/U.S. text messages

U.S. & international text messaging

Description

Monthly fee

250 U.S. & international texts

Talk, Texts and Data Travel Packs* (1-month, and recurring duration)

Destinations

List of destinations